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Refund Policy

Services (No Refunds) 

All sales for pool maintenance, cleaning, and repair services are final. As these services involve immediate labor and time, they are non-refundable once the work has been performed. If you have a concern about a specific service visit, you must notify us within 24 hours of the service date so we can investigate and, if necessary, rectify the issue.​

Products & Chemicals

In accordance with New Jersey law, we conspicuously disclose that all sales of pool chemicals and equipment are final.

  • Chemicals: Due to safety regulations and the risk of contamination, we cannot accept returns or provide refunds on any chemical products once they have left our possession or have been delivered.

  • Equipment: All equipment sales (pumps, filters, etc.) are final. Defective equipment is subject to the manufacturer’s warranty and is not eligible for a direct refund from Coastline Pools LLC.

Cancellation Policy

Service appointments must be canceled at least 24 hours in advance. Failure to provide notice may result in a service fee of $100 to cover travel and scheduling costs.

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